He is also an honorary fellow of the institute of advanced study tumias as well as a research affiliate. The development of an objective structured clinical. New technological developments and increasingly dynamic processes lead to interesting challenges for operations and supply chain management. Front cover event management and best practicesbest practices. Other books in the events management series the management of event operationsby julia tum, philippa norton and j. Student event management guide page 17 last word this event management handbook is an outline of the sort of things that you will need to think about when organising an event.
Event operations planning the successful delivery of your event. Master mathematics in operations research tum department of. The event management process is an important process used in the itil service operation stage of the itil lifecycle. Operations and logistics event management services ems ltd. Tum school of management about us tum school of management at technical university of munich tum carries out worldclass research and teaching at the interface between management and technology. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and handson approach specifically for the events manager. Get free shipping on management of event operations by julia tum, from. Read management of event operations by julia tum available from rakuten kobo. The management of event operations by tum, julia, norton. Management of event operations events management pdf drive.
For instance, if a user enters an incorrect password while attempting to log into an application or if a pc scan shows that unauthorized software is installed, these are. Nevan wright 2006 electronic resource book online resource read status. It sets out clear explanations of marketing principles and concepts adapted from mainstream services marketing, and goes on to illustrate the range of applications currently practised in the modern visitor economy. Written by john mason and staff of acs distance education, event management will provide you with a great foundation on managing a whole range of events. Front cover event management and best practicesbest. Management of event operations isbn 9780750663625 pdf epub. Nevan wright events management 2eby glenn a j bowdin, johnny allen, william otoole, rob harris and ian mcdonnell events design and experienceby graham berridge event feasibilityby william otoole marketing and selling destinations and venues. Julia tum author of management of event operations. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext.
The complete guide to planning and organising a voluntary or public event d g conway. Events are created by configuration item ci or the monitoring tools. Management of event operations julia tum, philippa norton, j. The event management process aims to filter and categorize events in order to decide on appropriate actions if required. Briefly, an event is a change or update in the state of any configuration item or it service.
Julia tum ebooks epub and pdf format julia tum ebooks. The focus will be on developing skills and knowledge concerning different aspects of event management operations. Management of event operations isbn 9780750663625 pdf. You cant reserve this item for one of the following reasons. Apr 27, 2020 the second type of event that is managed in the event management process is an exception. Our event operations managers are some of the most professional, knowledgeable and passionate people in the industry with a proven track record of leading crossfunctional venue teams and event operations during all stages of. There is further guidance available when you complete the event planner and you can speak to staff in the students union should you need further support or advice. Management of event operations julia tum, philippa.
Precisely explains how to build image recognition through sponsoring diverse sizes and types of events ranging from entertainment to sports. Risk management for events is recognized as a core competency and responsibility. Nevan wright, 2006 book management of event operations julia tum, philippa norton, j. The development of an objective structured clinical examination osce for use with event management students julia tum background and aim of the research summative assignments provide an opportunity for universities to create a medium for appropriate assessment criteria for quality assurance and grading moon, 2002. Events management second edition other books in the events management series the management of events operations by julia tum, philippa norton and j. Events team, contractors and other stake holders etc. A brief note on norton and wright developed the event. The goal is to provide results of the expected quality at the right time and at low cost. Event management involves studying the intricacies of the brand, identifying the target audience, devising the event concept, planning the logistics and. Taking an holistic view of an event enterprise, it links the traditional topics within operations management. The objective of itil event management is to make sure configuration items cis and services are constantly monitored. Produced by the advisors to the nobel peace prize and the 1984 olympics, it offers practical event management and marketing advice plus anecdotes in an easytoread format. Julia tum is the author of management of event operations.
Event management ensures that all cis are constantly monitored and define a process to categorize these events so that appropriate action can be taken if required. Management of event operations 1st edition julia tum. Book read status add note management of event operations ebook julia tum, philippa norton, j. Updated embok structure julia rutherford silvers, csep. Dec, 2007 julia rutherford silvers, a certified special events professional, is an adjunct faculty member of the tourism and convention department at the university of nevada, las vegas, for whom she teaches meetings and event risk management and meeting and event coordination online. Management of event operations edition 1 by julia tum. Risk management for meetings and events is a highly effective resource that should sit on the bookshelf of all meetings and events professionals. Tum, norton and wright developed the event operations management model. Strategies for the events industry guy masterman and emma wood management of event operations julia tum, philippa norton and j. Success lies in applying a robust project management process to each event, aligning the process to the key goals and objectives of your event. Bibliography for operations management resource lists. Management of production or service operations is one of the central tasks in any organization. Events design and experience books in the series management of event operations julia tum, philippa norton and j.
Bowdin, johnny allen, william otoole, rob harris and ian mcdonnell innovative marketing communications. Management of event operations events management julia tum, philippa norton, j. Operations and logistics the level of detailed planning and the checking of arrangements that occurs in the background to ensure your event looks completely effortless is multilayered. Management of event operations events management julia tum. Schulz, who is holding a joint appointment in the department of mathematics and in the school of management. To help you to feel at home at tum school of management and inform you on numerous. Event is defined as detectable occurrence that has significance for the delivery of it service. Buy management of event operations by julia tum with free.
Established in 2002, we consistently top the rankings of business schools in germany. It focuses on event planning and management, outcomes, the experience of events and the meanings attached to them, the dynamic processes shaping events and why people attend them. Management of event operations events management tum, julia, norton, philippa, wright, j. Services of tum, tum school of management and student union 4. Precisely explains how to build image recognition through sponsoring diverse sizes and types of. Management of event operations events management julia tum, philippa norton the management of event operations. Event management is the application of the management practice of project management to the creation and development of festivals and events. Event studies is the only book devoted to developing knowledge and theory about planned events.
With 120 pages, this comprehensive ebook on event management will guide the reader through the complexities and considerations for managing and organising an event. Then, the construction of this reference process model takes place construction results. Exceptions refer to an unexpected pattern of an activity in an it service provider. Event management and best practicesbest practices tony bhe peter glasmacher jacqueline meckwood guilherme pereira michael wallace implement and use best practices for event processing customize ibm tivoli products for event processing diagnose ibm tivoli enterprise console, netview, switch analyzer front cover. Management of event operations julia tum, philippa norton. Management of event operations julia tum, philippa norton and j. The event management process aims to control and manage any events that can occur during service operation. Marketing in travel and tourism ebook by mike morgan. Nevan wright author of the management of service operations.
Description the emphasis of this unit is to provide students with conceptual and practical competency in the area of event operations management. Section three looks at the event project in detail and focuses on the systems event managers can use to plan and manage events, discussing project management, control and budgeting, risk management and legal issues, logistics, staging and the process of monitoring and evaluating events and reporting back to stakeholders. Good onlineemail communication practice, german etiquette and principles of good practice for students 5. Our event operations managers are some of the most professional, knowledgeable and passionate people in the industry with a proven track record of leading crossfunctional venue teams and event operations during all stages of the event lifecycle. Feb 23, 2016 event studies is the only book devoted to developing knowledge and theory about planned events. Management of event operations by julia tum, 9780750663625, available at book depository with free delivery worldwide. This work is adapted from successful event management, 2nd. Harrah college of hotel administration, university. Success lies in applying a robust project management process to each event, aligning the process to. Event operations event management event planning group.
Master mathematics in operations research study programs. Marketing in travel and tourism aims to guide and support readers through the complexities of tourism marketing in the 21st century. Management of event operations by tum, julia, wright, j. The online version of management of event operations by julia tum, mba mhcima, philippa norton, ba hons. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and handson approach. The event management body of knowledge embok may serve as a. This model contains various stages which assists events managers when. Nevan wright is the author of the management of service operations 3.
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